Clear terms for the journey ahead

These Terms of Service (“Terms”) govern your use of this website, which is operated by Navigating Healthcare LLC (“Navigating Healthcare,” “we,” “us,” or “our”). By accessing or using the site, you agree to these Terms. If you do not agree, please do not use the site.

Services provided to an individual, family, facility, or organization may be governed by a separate written agreement. If that agreement conflicts with these Terms, the separate agreement controls for those services.

This website introduces Navigating Healthcare's healthcare navigation, education, advocacy, caregiver support, senior-care guidance, facility consulting, and complementary wellness services. Its content is provided for general informational and educational purposes.

Viewing the site or contacting us does not by itself create a clinician-patient, attorney-client, financial-advisor, consultant-client, or other professional relationship. A service relationship begins only when we and the appropriate client expressly agree to it.

Website content and healthcare navigation services do not replace medical diagnosis, treatment, prescribing, or the judgment of your licensed healthcare professionals. Do not disregard or delay professional medical advice because of information on this site.

This site is not monitored as an emergency service. If you believe someone may be experiencing a medical or safety emergency, call 911 or contact an appropriate emergency service immediately.

We also do not provide legal advice, tax advice, financial or estate planning, or insurance coverage guarantees. Consult a qualified professional for those matters.

Reiki, energy healing, breathwork, and related offerings are complementary wellness practices. They are not substitutes for physician evaluation, prescribed medication, mental-health treatment, or other conventional medical care, and no cure or specific clinical result is promised.

Research summaries on this site are educational snapshots, not individualized medical recommendations. Evidence may evolve, and the presence of a citation does not establish that a practice is appropriate for every person or condition.

Information about regulatory readiness, quality improvement, insurance, benefits, placement, or facility selection is general in nature. Rules, payer decisions, survey findings, availability, pricing, and individual circumstances can change.

Navigating Healthcare does not guarantee admission, insurance authorization or payment, regulatory compliance, survey results, financial performance, care outcomes, or the actions of a healthcare provider, facility, payer, agency, or government body.

You remain responsible for decisions made for yourself, your family, or your organization and for obtaining any licensed or specialized advice the situation requires.

We work to present useful and accurate information, but healthcare guidance, laws, regulations, research, coverage rules, prices, and third-party resources change. We do not warrant that every item on the site is complete, current, or free from error.

Links to external websites, research, agencies, or social platforms are provided for convenience and context. We do not control or endorse all third-party content, services, availability, privacy practices, or security.

You agree not to:

• use the site in violation of law or the rights of another person;
• attempt to gain unauthorized access to the site, systems, or data;
• introduce malicious code, interfere with operation, or evade security measures;
• misrepresent your identity or authority when contacting us; or
• copy, scrape, republish, or commercially exploit substantial site content except as permitted by law or with our written permission.

The site's original text, graphics, branding, design, and other content are owned by or licensed to Navigating Healthcare and are protected by applicable intellectual-property laws. You may view and print reasonable portions for personal, non-commercial use. No other right or license is granted unless we agree in writing.

To the fullest extent permitted by law, this website is provided “as is” and “as available,” without warranties of any kind, express or implied. We do not warrant uninterrupted availability, security, or error-free operation.

To the fullest extent permitted by law, Navigating Healthcare and its owners, personnel, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, revenue, opportunity, or goodwill, arising from use of or inability to use this public website or reliance on its general content.

Some jurisdictions do not allow certain warranty exclusions or liability limitations, so portions of this section may not apply to you. Nothing in these Terms limits liability that cannot lawfully be limited.

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles. If any provision is found unenforceable, the remaining provisions continue in effect. Our failure to enforce a provision is not a waiver of it.

We may update these Terms as the site, our services, or applicable requirements change. The effective date at the top identifies the current version. Continued use after an update means you accept the revised Terms.

Questions may be sent to Navigatinghealthcare25@gmail.com.